This release is not about “new screens.” It’s about running the business with fewer surprises and more confidence.
1. Smarter Work with Copilot & AI Agents (Without
Losing Control)
What changed functionally
AI is now embedded into everyday work, but users stay in
control:
- See
which vendor emails were already processed by the Payables Agent
- Review
AI‑generated content directly on the page
- One
task pane shows everything AI is doing
- Users
can stop AI tasks anytime
- Item
pages show smart insights (KPIs, summaries)
Client scenario
Accounts Payable team
- Vendor
sends invoice by email
- Payables
Agent creates a draft invoice
- Email
is marked “Processed”
- AP
user reviews, edits if needed and posts
Faster invoice processing
No duplicate work
Still human‑approved (audit‑safe)
2. External Storage for Attachments (Clean &
Scalable)
What changed functionally
Document attachments (invoices, delivery notes, contracts)
can be stored externally instead of bloating Business Central.
Client scenario
Trading company
- Uploads
thousands of invoice PDFs every month
- System
stays fast
- Documents
still accessible from transactions
Better performance
Easier document management
Ideal for high‑volume businesses
3. Quality Management (BIGGEST Functional Addition)
Yes – Quality Management is included
What changed
Business Central now supports native quality checks
for:
- Purchase
receipts
- Production
output
- Assembly output
You can:
- Inspect
items by lot/serial
- Test
only samples (percentage or quantity)
- Block
or quarantine failed items
- Generate
quality reports/certificates
Client scenario
Manufacturing company
- Raw
material received
- Quality
check triggered automatically
- Sample
fails dimensions test
- Batch
is quarantined and cannot be used in production
Prevents bad material reaching
production
No Excel or custom QC add‑ons
Strong compliance & operational control
4. Stronger Approvals for Supply Chain Activities
What changed
Approvals now apply to:
- Item
journals
- Requisition
worksheets
- Inventory
and consumption postings
Once approval is requested:
- Lines cannot be edited or deleted
Client scenario
Warehouse & production team
- Stores
enters material consumption
- Production
head approves
- Quantities
can’t be quietly changed later
Prevents misuse
Better internal control
Audit‑friendly operations
5. Better Inventory, Variants & Product Handling
What changed
- Item
attributes at variant level
- Images
for item variants
- Better
planning behavior for items without SKUs
- Description
2 field available on more pages
Client scenario
Furniture retailer
- Same
chair in 5 colors
- Each
variant has its own image & attributes
- Shopify
sync becomes accurate
Cleaner item master
Better ecommerce and reporting accuracy
6. Improved Drop Shipment & Purchasing Scenarios
What changed
- Create
purchase orders directly from Sales order that are setup as a drop shipment.
- Post
purchase invoices independently
- Reverse
drop shipments when needed
- Match
invoices to multiple receipts/orders
- New action group "Drop Shipment" available in planning worksheet to get sales orders.
Client scenario
Trading company
- Customer
order and then supplier ships directly
- Vendor
invoice arrives later
- Finance
posts purchase invoice without waiting for sales invoice
Smooth drop-ship accounting
Fewer workarounds
Cleaner reconciliation
7. Shopify Integration That Feels Complete
What changed
- Product
variants sync with images
- Product
options based on item attributes
- Correct
checkout currency flows into BC
- Shopify
connector kept current automatically
Client scenario
Ecommerce business
- Customer
orders in AED
- Sales
order created in AED
- No
currency confusion or manual correction
Better customer experience
Less finance rework
8. Electronic Documents & Vendor Automation
What changed
- Inbound
e‑documents can link directly to purchase invoices
- Default
e‑document types on vendor templates
- Supports
service invoices (Germany - preview)
Client scenario
AP team
- Vendor
sends structured e‑invoice
- System
matches it to PO & receipt
- User
just reviews and posts
Faster AP cycle
Fewer posting errors
9. Finance‑Focused Improvements (Preview but Important)
What’s coming
- Vendor
withholding tax calculation
- Self‑billed
invoices - Buyers can now generate invoices on behalf of a vendor when a self‑billing agreement is in place
- Plastic & sugar tax (for applicable countries)
Client scenario
Compliance‑driven country
- Tax
is deducted automatically at invoice posting
- Correct
liability posted without manual journals
Stronger compliance
Reduced manual corrections
10. Reporting, Analytics & Audit Readiness
What changed
- Control
report layout lifecycle
- Modern
inventory analytics
- Better
financial reports
- APIs
to analyze approvals & permissions (for auditors)
Client scenario
Finance controller
- Locks
approved report layouts
- Users
can’t upload random formats
- Audit
reports are consistent every month
Governance without
customization
Auditor confidence
11. Sustainability (Growing but Practical)
What changed
- Carbon
footprint shown on documents
- APIs
for sustainability integration
- E‑invoicing
formats support footprint data
Client scenario
Sustainability‑aware business
- Sales
invoice shows carbon impact
- Reporting
supports ESG initiatives
Future‑ready
Regulatory aligned
Final Client‑Level Takeaway
Business Central v28 helps clients:
- Control
quality before problems occur
- Approve
critical transactions properly
- Reduce
manual finance work
- Run
ecommerce & supply chain smoothly
- Stay audit‑ready by design
No comments:
Post a Comment