Dynamics 365 Business Central (Dynamics NAV)

When handling customer returns or financial corrections in Microsoft Dynamics 365 Business Central, two documents often come into play: Sales Return Order and Sales Credit Memo. While they may seem similar, their purpose and operational flow differ significantly. Let’s break it down.   Comparison at a Glance Feature Sales Return Order Sales Credit Memo Primary Purpose Handle physical returns of goods Handle financial corrections (can include inventory if item lines are used) Inventory Impact Yes - inventory increases when goods are received Yes, if item lines are included; No if only G/L or Charge lines Warehouse Integration Yes - supports Return Receipts, warehouse docs No – skips warehouse steps Return Reason Codes Supported Not supported Link to Original Sales Order Yes - can ...

AI is no longer futuristic it’s here, and it’s practical. Microsoft’s Copilot & AI Stack is a framework that empowers businesses to extend existing copilots, create custom copilots, and innovate with AI automation. Let’s break it down in simple terms with real-world scenarios. What is the Copilot & AI Stack? Think of it as a toolbox for AI innovation. It combines Microsoft Copilot, Azure AI services, and developer tools like Copilot Studio, Visual Studio, and GitHub to make AI accessible and secure. Three Big Goals 1. Extend Microsoft Copilot Customize Microsoft Copilot for your organization. Example: Add a custom command in Teams Copilot to pull live project updates from your ERP system. 2. Build Your Own Copilot Create a unique copilot using developer tools. Example: A furniture company builds a copilot that helps sales teams generate quotes by pulling BOM and pricing from Business Central. 3. Innovate and Automate with AI Use AI to automate repetitive tasks. Example: ...

Starting July 2026, the UAE will begin rolling out its mandatory eInvoicing system, transforming how businesses issue, exchange, and report invoices. This initiative, led by the Ministry of Finance (MoF) and the Federal Tax Authority (FTA), aims to digitize tax reporting, reduce VAT fraud, and align the UAE with global best practices. Whether you're a CFO, ERP consultant, or business owner, this guide will walk you through the entire eInvoicing process, explain the five-corner model, and show how to prepare your systems especially if you're using Microsoft Dynamics 365 Business Central.   What Is UAE eInvoicing? EInvoicing is the electronic creation, exchange, and reporting of invoices in a structured format (not PDFs or scanned copies). It ensures: Real-time validation Automated VAT reporting Secure data exchange Reduced manual errors The UAE will adopt the Decentralized Continuous Transaction Control and Exchange (DCTCE) model, also known as the F...

Reverse Charge VAT in Dynamics 365 Business Central: Setup Guide for UAE and Beyond Navigating VAT regulations can feel overwhelming especially when dealing with reverse charge rules across different countries. Whether you're managing construction contracts in Dubai or software sales in Europe, understanding how reverse charge VAT works is essential for compliance and efficiency. In this guide, we break down real-world scenarios from UAE domestic transactions to international B2B services and show you exactly how to implement reverse charge VAT in Microsoft Dynamics 365 Business Central. No jargon, no confusion just practical insights and setup tips that make VAT management seamless. This post walks through real-world scenarios both domestic and international and shows how to configure each in Microsoft Dynamics 365 Business Central, with a special focus on UAE compliance. What Is Reverse Charge VAT? Reverse Charge VAT flips the usual tax process: instead of the seller char...

Imagine this: A furniture manufacturer receives a shipment of raw materials - wood, fabric, and metal components. The warehouse team logs the delivery, but a few days later, production halts. Why? Some of the wood was warped, and the fabric had defects. The issue wasn’t caught early, and now the company faces delays, rework, and unhappy customers. This is a common pain point for businesses that rely on incoming goods to maintain production schedules and quality standards. Until now, many companies had to rely on manual checks or disconnected systems to manage quality control. But with the 2025 Wave 2 release of Microsoft Dynamics 365 Business Central, that’s changing. Microsoft has introduced a powerful new feature: Quality Management for Incoming Goods and Materials. This enhancement helps businesses ensure product reliability, meet regulatory standards, and build customer trust through consistent quality control.   Why It Matters Whether you're receiving raw materials, assembli...

Whether you're a seasoned finance professional or just getting started with ERP systems, understanding how core accounting elements translate into system transactions is essential. Microsoft Dynamics 365 Business Central offers a robust framework for managing financial operations - from purchases and sales to accruals, deferrals, and journal postings. This blog post breaks down the key accounting concepts and shows how they map to Business Central functionality, with clear examples and G/L impacts.   The Five Accounting Elements Element Nature Debit Effect Credit Effect Examples Asset What you own Increases Decreases Inventory, Bank, Accounts Receivable Liability What you owe Decreases Increases Accounts Payable, VAT Payable Equity Owner’s interest Decreases Increases Retained...