From Chaos to Confidence: How Business Central’s New Quality Management Feature Transforms Incoming Goods Control

Imagine this:

A furniture manufacturer receives a shipment of raw materials - wood, fabric, and metal components. The warehouse team logs the delivery, but a few days later, production halts. Why? Some of the wood was warped, and the fabric had defects. The issue wasn’t caught early, and now the company faces delays, rework, and unhappy customers.

This is a common pain point for businesses that rely on incoming goods to maintain production schedules and quality standards. Until now, many companies had to rely on manual checks or disconnected systems to manage quality control.

But with the 2025 Wave 2 release of Microsoft Dynamics 365 Business Central, that’s changing.

Microsoft has introduced a powerful new feature: Quality Management for Incoming Goods and Materials. This enhancement helps businesses ensure product reliability, meet regulatory standards, and build customer trust through consistent quality control.

 

Why It Matters

Whether you're receiving raw materials, assembling products, or managing production output, quality checks are now embedded into your workflows. This means fewer surprises, better compliance, and more confidence in your supply chain.

 

What You Can Do with It

1. Quality Checks at Key Stages

Scenario:
A company receives a batch of steel rods. Upon posting the purchase receipt, Business Central automatically triggers a quality check to measure length and tensile strength.

• Purchase Receipts: Quality checks can be triggered automatically after posting receipts, even if warehouse handling is involved.
• Production Output: As furniture is manufactured, quality checks (manual or automatic) ensure that dimensions and finishes meet standards.
• Assembly Output: For assembled items like modular cabinets, checks confirm that all components are correctly fitted and meet specifications.

 

2. Flexible Triggers & Scheduling

Scenario:
A food processing company wants to test every 10th batch of canned goods for seal integrity and weight. They set up a recurring quality check every 2 hours.

• Run checks manually or schedule them at regular intervals.
• Define triggers based on events like posting a receipt or completing production.

 

3. Detailed Scope & Parameters

Scenario:
A chemical supplier needs to verify the density and pH level of incoming liquids. Business Central allows checks at the lot level, with parameters like weight and composition.

• Apply checks to individual items, item groups, lots, serial numbers, or packages.
• Assess physical attributes like weight, dimensions, and density.

 

4. External Analysis & Sampling

Scenario:
A pharmaceutical company sends a sample of each batch to a third-party lab. Business Central lets them configure sampling rules - e.g., 5% of each batch or a fixed quantity.

• Configure samples for external lab testing.
• Choose fixed quantity or percentage-based sampling.

 

5. Quarantine & Control

Scenario:
A shipment of electronic components arrives with suspected defects. Business Central automatically quarantines the items until quality checks are complete.

• Freeze items or restrict usage until quality is verified.
• Prevent defective goods from entering production or sales.

 

Reporting & Compliance Tools

1. Quality Certificates

Scenario:
A textile exporter needs to provide a certificate of compliance for every shipment. Business Central auto-generates these documents based on passed quality checks.

• Automatically generate documents to verify product safety and compliance.

 

2. Certificates of Analysis

Scenario:
A food company sends a breakdown of ingredients and nutritional values with each batch. Business Central generates detailed analysis reports.

• Provide detailed breakdowns of product composition.

 

3. Quality Status Overview

Scenario:
A warehouse manager wants to see which items are pending quality checks. The dashboard shows real-time status across all batches.

• Get a snapshot of current quality levels across items and batches.

 

4. Quality Orders Overview

Scenario:
A customer requests specific quality checks for their custom order. Business Central tracks these requirements and links them to production batches.

• Track customer-specific requirements and production batches.

 

Getting Started

This feature is delivered as an extension:

1. New environments: Installed by default.

2. Upgraded environments: install the extension from AppSource. 

More Details available in the following link: https://learn.microsoft.com/en-us/dynamics365/release-plan/2025wave2/smb/dynamics365-business-central/evaluate-quality-incoming-goods-materials.

 

Final Thoughts

This release marks a major step forward in integrating quality assurance into everyday operations. Whether you're in manufacturing, distribution, or retail, this feature helps you catch issues early, stay compliant, and deliver consistent quality to your customers.